For small and medium businesses · New Zealand, Australia, the UK, the US
Your website gets visits.
Nobody calls.
We find where customers drop off between clicking your ad or your Google listing and picking up the phone, then we fix it. We use the same fixes on our own businesses.
> checking the site on a phone
✓ Your phone number is on the page, but tapping it does nothing. Most mobile visitors never scroll past the first screen, so they leave.
✓ The page takes 6.8 seconds to load on a phone. Half of visitors give up after 3.
> checking the site on a desktop
✓ The desktop page lists your services. The mobile page hides them behind a menu.
> checking your ads (Google’s Ads Transparency Center and Meta’s Ad Library are public)
✓ Your Google ad says “emergency plumber” and sends people to your home page, not your emergency page. On a phone, the home page shows no phone number.
> checking Google rankings
✓ “emergency plumber” plus your suburb: you are on page 3. Your page doesn’t name the suburb anywhere.
Fix today: make the phone number tappable and point the ad at the emergency page. Ten minutes each. Both free.
01 · What it costs you
Which one is costing you?
- PN-01
“I’ve spent thousands on Google Ads and I have no idea what I got for it.”
We go through your Google Ads account, keep what is working and fix what isn’t, so each ad sends people to the page it promised, on phone and on desktop, and every call and enquiry is counted. Each month you get one page that says what you spent and what you got.
If your cost per enquiry after 30 days isn’t lower than the 30 days before, that month is free. - PN-02
“People visit the website. They don’t call.”
We rebuild your home page around what a visitor on a phone sees first: what you do, where you do it, your phone number, and proof you’re good at it. Live on your current site within seven days.
If it doesn’t bring more calls and enquiries in 30 days than the old page did, we rewrite it at no charge. - PN-03
“Google doesn’t show us for what we actually do.”
We write one page for each service you sell and each area you serve, using the words people type into Google. We track the rankings in Google Search Console and send them to you each month.
Month to month. Stop whenever you want. - PN-04
“I write every quote myself, at night.”
An enquiry comes in by email. Software reads it, drafts the quote in your template at your prices, and puts it in your drafts folder for you to check and send.
If it doesn’t save you the hours we agreed on, we fix it at no charge. - PN-05
“Every Monday someone spends the morning putting the numbers together.”
We set up a report that pulls the numbers from where they already are (Xero, your till, your booking system), puts them on one page, and emails it to you before you start on Monday.
If it doesn’t save you the hours we agreed on, we fix it at no charge. - PN-06
“Our online shop sold well for a while and then stopped.”
Shopify, WooCommerce or Etsy. We find the step where buyers leave (the listing, the product page, the cart or the checkout), fix that step first, and show you the before and after from the shop’s own sales numbers.
We run online shops of our own. Our results are below.
We don’t have a price list. Every job is different. Once we’ve looked at your site we’ll tell you what it would cost.
Something else? Email ashley@digitalbrain.co.nz with what’s going wrong and what you’ve already tried.
02 · How it works
The check is free. You only pay when you choose a fix.
The check
We look at your site on a phone and a desktop, your Google and Meta ads (both are public in Google’s Ads Transparency Center and Meta’s Ad Library), and where you rank for what you sell. You get a written report the same day, with one thing you can fix yourself.
The fix
You choose a fix from the list above and we quote it for your business in one email. Once you say yes, we ask for access to the one account that fix needs. Nothing before that.
The before and after
You get one page showing what changed: calls, enquiries, sales or hours saved, before and after. Each fix has a condition written into the quote. If we don’t meet it, you get the fee back or we redo the work at no charge.
03 · Our results
We run our own online shops and software products, selling to customers in the US, the UK, Australia and New Zealand. This is what happened when we did this work on them.
Small businesses, small budgets. The figures are from our own accounts, and the starting points were small, which is the point: this is what the first months look like when the basics get fixed. As client results come in they go here, with the client’s name.
- 7x more orders in a month Our online shop, month on month.
- 21x the monthly sales Same shop, same two months.
- 63x the visitors Ads, search and Pinterest, all started from nothing.
- 41x the click rate on Google ads Our software product, over three months. Same budget.
- 35x the Google search impressions How often Google shows us, over three months.
- 27x the monthly sales of a new product First month on sale against the third.
beforeafter
One month, one shop, from the ad to the sale
Our own online shop, one month. Each layer is a step a customer takes, the share of people who took it, and what moved once we worked on it.
What that took
- customer and persona research
- ad testing on Meta and Google
- landing pages
- page speed
- pricing and bundles
- checkout
- copy and creative
- search rankings
- email after the sale
- the reporting that shows what worked
04 · When the fix is a whole product
We also build software from scratch: mobile apps, web apps and subscription products, all live and in use.
What an app developer in NZ costs, and why 6 days is a real timelineWhat 7 shipped products taught us about app development cost
05 · Free website check
Send us your website address. We’ll tell you what’s losing you customers.
The report is written by the people who would do the work. You’ll have it the same day.
or email ashley@digitalbrain.co.nz